FACTS® Services, Inc. is seeking professionals for the following full-time, permanent positions. If you are interested in any of these employment opportunities, please send us your resume and cover letter with salary requirements.

Email: hr@factsservices.com
Fax: 305.661.6710
Mail: FACTS® Services, Inc.
1575 San Ignacio Avenue, Suite 406
Coral Gables, Florida 33146

Please indicate the position for which you are applying in your cover letter.
Software Developer/Programmer Analyst

If you are passionate about programming, we want to meet you. As a programmer analyst at FSI you will be part of team responsible for all stages of software development, including design, development, testing, and maintenance. The FACTS® system is the most elaborate and extensive software system for healthcare payer organizations. Applications are programmed in several languages including .NET, XSL and ASP. Development is done in a team environment that allows for the free flow of ideas between team members.


      Requirements
  • We only want good programmers!
  • The ability and willingness to learn
  • Bachelor’s degree in computer science or equivalent experience preferred
  • Good technical/analytical skills
  • Previous experience in the healthcare industry is a plus, but not required
  • Previous experience with MS Visual Studio 2008 development environment is a plus, but not required

Client Support Representative - Software

We are looking for highly motivated individuals, with the ability and desire to learn. You will provide training, support, consulting, and troubleshooting for our leading health claims management software. This is a professional position dealing with clients in the health insurance arena. Direct communication with our programming and technical support staff is essential. You will also be responsible for the implementation of new clients and guiding clients through every step of installation. This position requires the ability to travel.


      Requirements
  • The ability and willingness to learn
  • Bachelor’s degree or equivalent experience
  • Ability to travel nationwide
  • Good interpersonal skills
  • Outstanding client relation skills
  • Good oral/written communication skills
  • Good formal presentation skills
  • Good organizational skills
  • Problem solving skills
  • Ability to work in a team environment
  • Previous experience in health insurance industry is a plus

Client Support Representative - Technical

Responsible for client support duties related to the analysis and maintenance of our integrated hardware systems. Duties include phone and on-site assistance. Requires the ability to travel, nationally and/or internationally, depending upon your client support market.


      Requirements
  • The ability and willingness to learn
  • Bachelor’s degree in MIS or equivalent experience
  • Good technical/analytical skills
  • Good interpersonal skills
  • Client relation skills
  • Good oral/written communication skills
  • Good formal presentation skills
  • Good organizational skills
  • Problem solving skills
  • Ability to work in a team environment
  • UNIX, TCP/NFS, Windows, NT, or PICK a plus, but not required

Technical Writer

Responsible for the development, maintenance, and distribution of user manuals. Position also includes a variety of administrative tasks.


      Requirements
  • The ability and willingness to learn
  • Bachelor’s degree
  • Good writing and communication skills
  • Good organizational skills
  • Good interpersonal skills
  • Proficiency in the use of Microsoft Word
  • Ability to work in a team environment
  • Writing samples

 

Programmer-Analyst
Plan, develop, test and document computer programs, evaluate requests for new or modified programs to determine feasibility, cost, and time required, compatibility with current systems, and computer capabilities, and consult with users to identify current operating procedures and clarify program objectives; convert data from specifications to write, create, develop, analyze, program, and modify unique full software suite solutions for healthcare payer organizations utilizing knowledge of theories, principles and technologies of and expertise in computer science, PICK, C, C++, Java, MV Enterprise database, D3 database, ANSI EDI, and Visual Basic.NET Programming environments and the healthcare payer organization software and hardware solution design and implementation industry; work with clients including third-party claims adjusters, insurance companies, hospitals, local governments, and religious organizations both in the United States and abroad, formulate plans outlining steps required to develop programs using structured analysis and design, submit plans for approval, prepare, design, analyze, review, modify programs for optimum operating efficiency, develop and design new software products, enhance current software, troubleshoot existing software, design new interfaces, write installation and operating procedures manuals for users, and assist users in solving operating problems utilizing expertise as noted above.

      Requirements
  • Bachelor of science degree in Computer Science

 

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